Does Immi Flow replace ImmiAccount?

No. ImmiAccount remains the statutory portal for Department lodgements. Immi Flow organizes client intake, document verification, relationship mapping, and PAM3 readiness before lodgement.

How does Immi Flow meet OMARA's requirements for using AI?

OMARA's guidance states that a Registered Migration Agent who uses AI remains responsible for the immigration assistance given, regardless of the source, and that sharing a client's personal details using AI tools may breach the section 35 duty of confidentiality under the Code of Conduct. Immi Flow treats every AI extraction and criteria analysis strictly as a draft proposal: nothing is written to a matter without explicit review and approval by the supervising Registered Migration Agent, every approval logs the reviewing RMA's MARN, and the client's consent is recorded before personal details are processed.

Where is practice data stored under Australian Privacy Principle 8?

Core practice databases and matter archives are hosted in Sydney, Australia. Specialized third-party services (such as cloud storage and payment tokenization) are governed by formal APP 8-compliant Data Processing Addendums.

How does the 7-year OMARA audit export work?

In one click, Immi Flow exports a cryptographically sealed ZIP archive containing every case event, document version, client consent record, and RMA attestation. This supports section 56(5) of the Migration (Migration Agents Code of Conduct) Regulations 2021, which requires all reasonable steps to keep a client file for 7 years after the last action on the file.

What are the subscription tiers and pricing?

Immi Flow charges per registered migration agent, in AUD (ex GST): Solo is $99/agent/month (1 agent), Practice is $179/agent/month, and Firm is $259/agent/month for firms with typically 3+ agents. Support staff are unlimited and free on every plan.

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Practice software for Australian RMAs & immigration lawyers

Keep every matter moving.
Keep every decision yours.

From client enquiry to lodgement readiness. Automated intake, mobile agreements, and document chasing—with every finding cited for practitioner sign-off.

Start with one matter Review gate safety

You approve every finding · zero unreviewed writes

Complete matter lifecycle: intake, s.43 retainer, documents, PAM3 readiness

Sydney primary database · your own Google Drive or OneDrive

MATTER 2026-TSS-482Subclass 482 (TSS)

Apex Tech Solutions Pty Ltd · Lin Chen

● ACTIVESydney (AEST)

01 Intake & Triage

Triaged

Inbound chat triaged to TSS 482 Short-Term stream. Resume & passport photo parsed.

02 Service Agreement

Signed

Dual mobile sign links dispatched. Sponsor and applicant executed on phone.

03 Document Chase

8 of 9 Verified

Photos auto-straightened & malware-scanned. 1 item remaining (English test).

✓WhatsApp automated reminder scheduled for 10:00 AM AEST. Client sees clean mobile checklist without login friction.

04 Readiness Gate

1 Sign-off Pending

Nomination salary verified ($74,500). 1 extraction cited for RMA attestation.

Immi Flow v2.4 · Australian Data SovereigntyOMARA Code of Conduct Aligned

Everything a practice runs on.

Enquiries

WhatsApp, Messenger and web leads, triaged into matters.

Cost agreements

Section 43 agreements signed on a phone — sponsor and applicant.

Client portal

Clients see the next document. Reminders chase them, not you.

Document reading

Straightens phone photos, scans for malware, extracts data with citations.

Parties & family units

Sponsors, applicants and dependents on one canvas, with evidence attached.

Readiness checks

Evidence tested against the Regulations and PAM3, before lodgement.

Inspect how a matter runs.

Client document reviewMatter 2026-482-8821

Scanned clean

Marriage_Certificate_Client_Photo.jpg(Uploaded via mobile portal)

Straightened

CERTIFICATE OF MARRIAGE

Party 1:CHEN, Lin

Party 2:WANG, Mei

Marriage date:14 May 2019

Authority:Civil Affairs Bureau

Proposed findingSource: page 1

Relationship finding

De jure spouse (Married 5+ years)

Matches passport identities. Satisfies secondary applicant relationship criteria.

Document date

14/05/2019

Checklist status

Partner proof attached

Held in queue. Nothing is written to the matter until you approve.

A crooked kitchen-bench photo, straightened and read. Every field cites its source page.

Nothing reaches a file without your name on it.

Your registration is on the line, not ours. The product is built on that reality.

The review gate

Every finding waits in a queue, with its source page, until you approve it.

Recorded consent

Client consent to AI assistance, captured in writing at engagement.

Sealed 7-year export

The whole matter as one archive. Assemble an export for your records in minutes.

The boundary:Immi Flow does not give migration advice and does not lodge. It reads, checks and organises. The judgement stays with you.

Where Immi Flow sits

Keep ImmiAccount. Keep your practice management system. Immi Flow does the evidence work in between.

The work	Practice mgmt	Form tools	Immi Flow
Matters, deadlines, trust accounting	Core	—	—
Completing Department forms	~ Varies	Core	Feeds it
Reading documents sent by clients	Storage only	—	Reads & extracts
Mapping the household and its evidence	—	—	Visual map
Testing evidence against subclass criteria	—	—	With citations
Approval recorded against your MARN	~ Varies	—	Required
Sealed seven-year export	~ Varies	—	One archive

Matters, deadlines, trust accounting

Practice: Core

Forms: —

Immi Flow: —

Completing Department forms

Practice: Varies

Forms: Core

Immi Flow: Feeds it

Reading documents sent by clients

Practice: Storage only

Forms: —

Immi Flow: Reads & extracts

Mapping the household and its evidence

Practice: —

Forms: —

Immi Flow: Visual map

Testing evidence against subclass criteria

Practice: —

Forms: —

Immi Flow: With citations

Approval recorded against your MARN

Practice: Varies

Forms: —

Immi Flow: Required

Sealed seven-year export

Practice: Varies

Forms: —

Immi Flow: One archive

Drawn from published product information. If we have described your current system unfairly, tell us and we will correct it.

Practice Connectivity & Integrations

Your practice stack,
in one matter record.

Keep the accounting, storage, and communication platforms your firm already trusts. Immi Flow synchronizes matters without double data entry.

Xero

Built-in

Matter invoices, trust accounting, and bank reconciliation.

Google Drive

Built-in

Automated matter folder mirroring to firm Google Workspace.

Microsoft OneDrive

Built-in

SharePoint and OneDrive document archive mirroring.

WhatsApp Business

Built-in

Intake qualification and document chaser channel.

Facebook Messenger

Built-in

Meta Page lead capture, intake triage, and inbox sync.

Stripe

Built-in

Credit card and Apple Pay retainer settlement.

Slack

Native

Real-time matter updates and Review Gate notifications.

Custom Webhook / SQL

Enterprise

Stream matter metadata into internal firm databases.

Have a proprietary practice database or bespoke CRM?

Our enterprise integration engine connects custom matter webhooks and REST endpoints in minutes on Firm plans.

Request custom connector

Pricing

Priced per agent. Not per hire.

Support staff are unlimited and free. Audit export, consent capture, and AI are included on every plan.

Solo

For a single practising RMA. Everything you need from day one.

$99/ registered agent / month

Start free trial

1 registered agent
Unlimited support staff included
Full case management, unlimited matters
WhatsApp & Facebook Messenger AI intake
Citation-linked AI document extraction with review gate
PAM3 readiness checks, all visa subclasses
OMARA 7-year sealed audit export
s.43 cost agreements with mobile e-signing
Branded client portal & auto document chasing
Google Drive & OneDrive sync
Email support

Practice

Firm

Contact sales

For multi-agent firms and corporate-sponsor caseloads. Typically 3+ agents.

$259/ registered agent / month

Talk to us

Everything in Practice
5,000 AI actions / agent / month
5 GB document storage / agent
Advanced reporting & analytics
Dedicated onboarding & priority phone support

Free trial on Solo & Practice. No credit card. See the full pricing page for details.

For Australian RMAs

Get six hours back every week.

Book a 30‑minute demo. We'll set up a sample case with your visa templates.

Book a demo See pricing

Before the demo

Questions we hear most.

No. ImmiAccount is still where you lodge. Immi Flow handles everything before that.

AI drafts replies, chases documents, and summarises notes. You review before anything is sent. Everything is logged against your MARN.

Australia. All records and communications are stored in Australian-region infrastructure with encrypted backups.

One click. A sealed ZIP with case events, AI interactions, consent records, and agent attestations — covering the 14-day response window.

Per agent seat. AI, document chasing, audit export, and consent capture are included on every plan.

Keep every matter moving. Keep every decision yours.

Everything a practice runs on.

Enquiries

Cost agreements

Client portal

Document reading

Parties & family units

Readiness checks

Inspect how a matter runs.

Nothing reaches a file without your name on it.

The review gate

Recorded consent

Sealed 7-year export

Where Immi Flow sits

Your practice stack, in one matter record.

Priced per agent. Not per hire.

Solo

Practice

Firm

Get six hours back every week.

Questions we hear most.

Keep every matter moving.
Keep every decision yours.

Your practice stack,
in one matter record.